Privacy Policy
General Terms and Conditions

Palmaleman makes available to users the possibility of hiring online and in person the provision of courses offered through this Website.

The General Contract Conditions are listed below. The electronic document of the contract formalized by the user with Palmaleman will be filed electronically. A copy will be sent to the email provided by the user at the time of formalizing the contract.

1. General Information:

These General Terms and Conditions of Use regulate the use by the User of the services offered by Palmaleman, owner Georg Krause, and registered office at Calle Sant Bartoumeu, 19, 07001, Palma. Email address: info@palmaleman.com. Telephone: 610308935. For any comment, suggestion or claim you can contact us through any of these means.

2) Acceptance of the General Contract Conditions:

The use of Palmaleman’s services, as well as the acquisition and / or contracting of any product or service online, will in any case imply prior acceptance of these General Contract Conditions.

In this regard, the User is informed that these Conditions are complemented by everything provided in the Legal Notice of this Website, and especially with the provisions of its Privacy Policy, to which the User must also give his consent.

The formalization of any contract through this website implies prior reading and full acceptance of the General Conditions of Sale established. By accepting them, the User guarantees that he is a person of legal age and with capacity for formalization, and that he has read and therefore accepts the provisions of them.

The validity of the rights and obligations set forth in these General Contract Conditions will remain after the execution of the contract. Any clause included here will therefore be considered as the General Contract Condition of Palmaleman, expressly accepted by the Users. All this regardless of the conditions established in the product contracted by the user and may be applicable.

It will be understood that these General Conditions may not be subject to modification, except in the event that the modification thereof had been expressly accepted in writing by Palmaleman.

With regard to the cost of the products and services purchased, it will be understood that the User agrees at the time he formalizes the contract, according to the rates in force at any time, and published on the website.

3) Data protection

In compliance with the provisions of the GDPR, we inform you that your data will be processed in our files, with the purpose of maintaining and fulfilling the relationship with our entity, including sending communications within the framework of the aforementioned relationship.

Likewise, your data will be transferred in all those cases in which it is necessary for the development, compliance and control of the relationship with our entity or in the cases in which it is authorized by a rule with the rank of law. In compliance with the GDPR, you can exercise your ARCO rights before PALMALEMAN, with address at CL SAN BARTOMEU 19 3B, 07001 – PALMA, attaching a photocopy of your ID.

The content of this communication, as well as that of all the attached documentation, is subject to the duty of secrecy and is addressed only to its recipient. In the event that you were not the recipient, we request that you indicate it and not communicate its content to third parties, proceeding to its destruction.

The service provider of the information society must take into account that, in addition to the information provided to the recipients of the service through its “Privacy Policy”, it must have additional legal texts related to other mandatory regulations compliance, such as, without limitation or exclusion, general contracting conditions, intellectual and industrial property, conditions of use of the website and responsibilities in this regard, or what Law 34/2002, of July 11, of Services of the Information Society and Electronic Commerce may establish in any other precepts outside its article 10 or even complete the information that, in relation to it, was necessary.

4) Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA), abbreviated as “Google.” Google Analytics uses text files, the so-called cookies. Cookies are stored on your computer and generate information regarding your use of our website. The legal basis for the use of Google Analytics is art. 6 para. 1 page 1 lit. f of the GDPR.
This information is transferred to the USA. UU. to store it on a Google server. An IP anonymisation is activated on this website, that is, Google shortens its IP within the Member States of the European Union or other States of the Agreement on the European Economic Area. Only in exceptional cases is it possible for the entire IP address to be transferred to a Google server in the US. UU. and shortens there. In the exceptional case that personal data is transferred to the USA. In the US, Google has submitted to the European Union-United States Privacy Shield (https://www.privacyshield.gov/EU-US-Framework).

Google uses the information generated to create evaluations and reports for Festool GmbH on the use and activity on the website, as well as to offer Festool GmbH more services related to the use of the website and the Internet. Specifically, these are mainly functions to display advertising on the screen, such as Google Analytics reports to adapt to demographic characteristics and interests. In Google Analytics reports to adapt to demographic characteristics and interests, data obtained by Google is used through advertising related to interests, as well as user data from other providers (such as, for example, age, sex and interests). In addition, if necessary, Google will transfer this information to third parties, provided that the law so provides or if they process the data on behalf of Google.

The IP address provided by your browser in the framework of Google Analytics is not collected together with other Google data. You can prevent the use and storage of cookies by adjusting your browser accordingly. However, if you do, you should know that you may not be able to fully use all the features of this website.
You can also prevent the sending to Google of the data generated by the cookies related to your use of the website (including your IP address), as well as the processing thereof by Google. To do this, you must download and install a plug-in for your browser, available at the following link: Browser extension to disable Google Analytics

For mobile device browsers or as an alternative to the browser extension, click on this link to prevent Google Analytics from collecting data within this website in the future. By doing so, a rejection cookie will be saved on your device. If you delete cookies, you will have to click on this link again. You can find more information about Google’s provisions at www.google.com/policies/privacy/

5) Cancellation and return conditions

Students who wish to cancel the registration will be subject to the following withholdings:

Before the start of the course:

Up to 7 days before the start: 0% of the price of the course
Within 7 days before the start of the course: 30% of the price of the course
In case the course is canceled due to lack of enough enrollments (a number of three students is necessary for a group course to start) Palmaleman will return the entire amount paid by the student previously. Palmaleman’s responsibility for any claim will be understood in any case limited to the refund of the amount paid by the user for the purchase of the product or contracting the service. In this sense, and to the fullest extent permitted by current legislation, Palmaleman will not assume any responsibility for indirect damages, and in particular for any loss, damage, claim, responsibility, expense, penalty, emerging damage, loss of earnings or other concept. however and whenever it occurred.

Once the course has started:

Group courses, once the first week of the course is over, will not be entitled to a refund.
Exclusively within the first week of the course: retention of 50% of the price of the course.
After the first week of the course, you will not be entitled to a refund.


Unless another modality is established, the private class packages must be consumed within 5 months.